When you need something quickly it's good to know that all the stops can be pulled out. Which is what happened recently with a lightweight signal and structure for Network Rail's North East Works Delivery team.

The Works Delivery team required an Assisted Lift Trunnion, iLS Signal and Plug Coupled Cable from design through to delivery in a reduced timescale - the replacement signal was required to resolve an operational issue for signallers, and was classed as urgent by Network Rail. The Unipart Dorman team sprang into action, managing the SSF review, Form AB loading calculations and quotation, right through to manufacture and delivery in less than five weeks (normally 8 weeks).

Melissa Richardson Works Delivery (Signalling) wrote "The ILS for H1 has been delivered! I just want to say a big thank you to both of you for all your help with getting everything sorted. You have been incredibly helpful and I really appreciate all your hard work. I’m sure I’ll be in touch in the future."

A big thank you to Sam Foster and the team at Unipart Dorman for supporting the customer with great service.