Award recognises the outstanding service in supply of EAO products into the rail market.
Paul Markwell on 23 March 2017 11:22:18
Tags:
Customer Engagement
Supply Chain Services
Traction and Rolling Stock
Unipart Rail have been presented with an award in recognition of the outstanding service in supply of EAO products into the rail market. Unipart Rail stock and distribute over 700 spare parts for the complete range of EAO Human Machine Interface components and solutions that are used in the UK rail sector and provide a fast response to customer’s needs with no minimum order quantities requirements.
Commenting on the relationship with Unipart Rail, Alex Grout Managing Director of EAO said “We have worked very closely with Unipart Rail over the past 3 years to ensure that the products that are fitted to the trains and trams in the UK have a comprehensive and reliable after-market supply of parts to maintain the performance of our products. The service levels that Unipart Rail have consistently achieved are above and beyond our original expectations and so we are pleased to present this Award in recognition of Unipart Rail’s commitment to supporting the EAO product range.”
Unipart Rail have a dedicated team of Transaction Managers who are in daily contact with their customers to support order requirements, resolve supply issues and liaise with other areas of the business in relation to the 70,000 products supplied by the company. The EAO product range is one of many from specialist suppliers that Unipart Rail hold stock of to provide a standard 48 hour order delivery to over 100 delivery points each day.